Privacy

Introduction

This Privacy Policy outlines the ways in which FalconSkills Academy, operated by Kieran Hollingsworth, collects, uses, and manages the personal information of its users. We are committed to safeguarding the privacy of our clients and users while adhering to all applicable laws in India. Your trust is important to us, and we are dedicated to protecting your privacy through our comprehensive privacy practices.

Information Collection

FalconSkills Academy may collect personal information when you register for courses, subscribe to newsletters, or engage with our services. This information may include your name, email address, telephone number, postal address, and payment details. We ensure that any information collected is necessary for the provision of our educational services.

Use of Information

We utilize the personal information collected to deliver, maintain, and improve our services. This includes facilitating your access to our courses, processing payments, responding to inquiries, and sending communications related to promotions and updates. We may use your data for analysis to enhance our service offerings and customize the user experience.

Data Retention

The Academy retains personal data only for as long as necessary for the purposes stated within this policy. We adhere to legal and contractual obligations for data retention, ensuring compliance with data protection laws applicable in India. Once the data is no longer required, it is securely deleted or anonymized.

Disclosure to Third Parties

FalconSkills Academy may share your personal information with third-party service providers to assist in delivering our services, such as payment processors, data analysis firms, and communication services. We ensure that these third parties are bound by contractual agreements to keep your information confidential and secure.

Data Security

We take data security seriously and employ various measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using industry-standard encryption and secure server configurations. While we strive to implement robust security measures, no system can be completely secure, and users must also take care to safeguard their information.

Rights of Users

Users of our platform have the right to access, correct, update, or delete their personal information. To exercise these rights, users may contact us using the provided contact information. We are committed to addressing any requests in line with applicable data protection laws and ensuring users' rights are respected.

Changes to This Policy

FalconSkills Academy reserves the right to modify or update this Privacy Policy at any time. When changes are made, we will notify users through appropriate channels. We encourage users to periodically review this policy to stay informed about how we are protecting their information.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]. Additionally, you may write to us at 20 Grassmarket, Edinburgh, EH1 2JU, Scotland, United Kingdom. Our team is committed to addressing any issues promptly and transparently.